Below is Northland’s information on our Telehealth practices. If you have any concerns, please let your provider know.
Telehealth
PURPOSE
The purpose of this form is to obtain your consent to participate in telemedicine services in connection with the following services provided by Northland Counseling Center, Inc. and all satellite offices associated within.
Services may include
Individual Therapy, Diagnostic Assessments, Medication Management, Psychiatric Consultations, Adult Rehabilitative Mental Health Services (ARMHS), Peer Support Services (PSS), Housing Services, Employment Services through Northern Opportunities Works (NOW), Crisis Assessments, Crisis Interventions, Crisis Stabilization, Intakes, Clinical Care Consultation, Case Management, DBT Services, Substance Use Disorder (SUD) treatment (assessments, treatment planning, individual/group services), Behavioral Health Home (BHH) and Children’s Therapeutic Supports and Services (CTSS).
INTRODUCTION
Telemedicine involves the use of electronic communications to enable office visits from a site other than Northland. ‘Telemedicine’ means using electronic systems to allow communication between a client and a provider who are in different locations.
CONFIDENTIALITY
Northland utilizes Zoom, which incorporates networking software security protocols to protect confidentiality of patient identification and will include measures to safeguard data and to ensure the integrity against intentional or unintentional corruption.
Reasonable and appropriate efforts have been made to illuminate any confidentiality risks associated with the telemedicine consultation and all existing confidentiality protections under Federal and Minnesota State Law applied information disclosed while utilizing telemedicine services.
RIGHTS
You may withhold or withdraw consent to telemedicine services at any time without affecting your right to future services with Northland or risk the loss or withdrawal of any program benefits to which you would otherwise be entitled.
RISKS, CONSEQUENCES and BENEFITS
In rare cases, the information transmitted may be inadequate quality or, if the equipment is not working, there could be delays in evaluation and treatment. In these cases, the visit maybe rescheduled, or your provider will discuss face-to-face visit needs. You or your mental health provider may discontinue the telehealth visit if the connections are not adequate for the situation. Very rarely, security protocols could fail, causing a breach of privacy of medical information. Northland has implemented appropriate security measures to mitigate against this rare situation.